Al Hutchinson, Destinations International Chair & Visit Baltimore CEO

Al Hutchinson joined Visit Baltimore as president and CEO in November 2016. As the chief executive...

What is a Tourism Ambassador?

What is a tourism ambassador? A tourism ambassador is an individual trained to help create better...

Tourism Academy Publishes Updated Tourism Glossary

The Tourism Academy released an update to the official glossary of tourism terms. New additions...

Brand USA Talks With The Tourism Academy

Chris Thompson, President & CEO of Brand USA, joins The Tourism Academy's Chief Strategist, Stephen...

What's the difference between a lesson, module, course and credential?

Here's some insight from our instructional designers. Modules and lessons are used to structure and...

Improving Your Experience

The Tourism Academy is a learning organization, first and foremost. We are a team of lifelong...

In-Person Training: A Demand or A Reward?

What's the most effective way to incorporate in-person activity with your tourism ambassador...

Biggest Tourism Ambassador Roadblocks... And How To Overcome Them

The benefits are pretty clear. Tourism Ambassador training is the best way to inspire, engage and...

5 Reasons Why Destinations Should Use Online Training

A destination marketing budget sheet that is in the red, a plummeting customer satisfaction rating,...

Tourism Academy Announces Participation at 2022 Destinations International Convention

FOR IMMEDIATE RELEASE